Shipping Guidelines


 Can you mail CBD Oil By Mail?

Yes! 

USPS (United States Post Office) issued an advisory on “Acceptance Criteria for Cannabidiol (CBD) Oil and Products Containing CBD.” Those criteria are as follows:

1. "A signed self certification statement, subject to the False Statements Act (18 U.S.C. § 1001). Statements must be printed on the mailer’s own letterhead, must be signed by the mailer, and must include the text “I certify that all information furnished in this letter and supporting documents are accurate, truthful, and complete. I understand that anyone who furnishes false or misleading information or omits information relating to this certification may be subject to criminal and/or civil penalties, including fines and imprisonment.”

2. "The industrial hemp producer possesses a license issued by the Department of Agriculture, for the state where the Post Office/acceptance unit is located, which includes documentation identifying the producer by name and showing the mailer is authorized by the registered producer to market products manufactured by that producer."

3. "The industrial hemp, or products produced from industrial hemp, contains a delta-9 THC concentration of not more than 0.3% on a dry weight basis."

The Hemp Store LLC Shipping Guidelines

At checkout, customers are prompted to choose a shipping method for their cart. We have implemented a standard $4.99 for shipping to make sure your shipping cost are low!

A product’s availability is clearly noted on the Product Detail page as “In Stock” and “Out of Stock”. Most items on our site are In Stock and ready to ship. Some items are either temporarily out-of-stock or are not available for shipment until a specific date. For more information, please read the details below.

When can you track your order?

Tracking codes are assigned to packages once an order is ready to ship and an automatic email is sent to the customer email address on file. Please check your SPAM folder and/or verify that the email address is correct if you did not receive a notification. However, it may take up to 2 full business days before the package is checked into the delivering carrier’s tracking system after shipment. That means even though your package has already shipped from our warehouse and is on its way to you, the carrier (UPS) may not be able to provide any information about your package for up to 2 full business days.

Orders placed on www.nhhempstore.com may be delivered by one of several different carriers and shipping methods, although the main carrier is USPS. Therefore, tracking availability may vary depending on the type of item you purchased, the shipping method you selected during Checkout, and the carrier that is delivering your item(s).

Finding Your Order Status

The status of your order is easy to find.

  • Check your e-mail. You were required to enter an e-mail address during Checkout; you will receive e-mails at your address keeping you up-to-date about the status of your order.
  • Visit the website. Sign In for Your Order History at www.nhhempstore.com 24 hours a day. If you signed up for a The Hemp Store account, you may view information about your most recent orders (including tracking information) as well as past orders.
  • Contact us. If you still have questions about your order, please contact us via email at nhhempstore@gmail.com 

How is order status different from tracking information?

The status of your order is supplied by www.nhhempstore.com, and represents what is happening with your order between the time you place it and the time it ships from our warehouse. Once your order leaves our building of operations, it is handled by a carrier (USPS) that may provide tracking information until your order is delivered*. The tracking information is accessible from Your Order History on our website when it becomes available.

*Tracking information may not be available for up to 2 full business days after an item is shipped from our warehouse.

Can CBD Oil be shipped International?

The Hemp Store LLC does not ship internationally or/and outside the United States.

 

General Shipping

We ship mostly USPS but may also ship with other company's. We cannot ship to P.O. Boxes. Shipping could take up to 3 business days before being shipped. Most packages may come with a tracking code.

 

 


FDA Disclaimer “This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor’s advice should be sought before using this and any supplement dietary product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. By using this site you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void where Prohibited By Law.”